Privacy Policy

Effective Date: August 18, 2025

1. Introduction

Ellen Million Coaching (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you use our website (www.ellenmillioncoaching.com) and services, including coaching sessions and digital products.

2. Information We Collect
We may collect the following information:

• Personal information: Name, email, billing details, and other information provided during purchase or account registration.
• Coaching-related information: Notes, progress, or communication from coaching sessions.
• Website usage data: IP address, browser type, pages visited, and other analytics for improving our services.

3. How We Use Your Information
Your data is used to:

• Provide coaching services and digital products.
• Manage payments and invoices.
• Communicate about sessions, updates, or promotions.
• Improve our website, programmes, and services.
• Use anonymised coaching data for professional purposes (marketing, case studies, publications) without identifying the client.

4. Legal Basis for Processing
We process your personal data on the following bases:

• Performance of a contract (coaching services purchased by you).
• Compliance with legal obligations.
• Legitimate interest to improve services, communicate, and use anonymised coaching data for professional purposes.

5. Sharing of Information
We do not sell your personal information. We may share data with:

• Payment processors (e.g., Stripe, PayPal) for transaction purposes.
• Service providers who support website functionality, email communications, or analytics.
• Legal authorities where required by law.

6. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

7. Data Retention
We retain personal data only as long as necessary for providing services, complying with legal obligations, and resolving disputes. Anonymised data may be retained indefinitely for professional purposes.

8. Your Rights
Depending on your location, you have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent where consent was given (note: anonymised data used without identifiers cannot be withdrawn).
• Lodge a complaint with a data protection authority.

9. Cookies and Tracking
Our website may use cookies and analytics tools to improve user experience. You can manage cookie preferences in your browser settings.

10. Minors
Our services are not directed at children under 18. We do not knowingly collect data from minors.

11. International Transfers
If personal data is transferred outside Switzerland, we ensure it is protected according to applicable data protection laws.

12. Changes to this Privacy Policy
We may update this Privacy Policy. The latest version and effective date will always be posted on the website.

13. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Ellen Million Coaching
Email: [email protected]